Common questions
The honest answers. Email hi@outofofficepro.com for anything we missed.
Free for five dispatches a month. After that, $9.99/month for unlimited. Cancel any time. We pro-rate upgrades and downgrades. Full pricing →
Caller info goes from your page to the responder's email. We don't share it with anyone else. We're hosted on Cloudflare's edge with HTTPS everywhere. Sessions are HTTP-only cookies. Tokens are 256-bit random and single-use. The full architecture is open at github.com/ggmcodes/outofofficepro if you want to read the code.
Only what you put there: your headline, your tagline, the names of your subjects (properties, matters, clients), and the issue categories. Vendor and partner phone numbers are revealed only after the caller identifies their issue type and provides their own name and phone. Your fallback contact is shown only when no specific routing matches.
We give the caller the phone number and email a written record. Whether the responder answers is between them and the caller — we can't make calls happen any more than your voicemail can. A backup-responder feature is coming on Pro for failover scenarios.
Yes. Sign in with the email you used to onboard, edit anything, save. The change is live immediately.
Regular OOO replies say "I'm gone, contact X." Passive. Your caller still has to figure out who X is and how to reach them, often in a panic. OutOfOfficePro actively routes the emergency: caller identifies the issue type, we email the right responder, we show the caller the phone number, we log the dispatch. Active beats passive when seconds matter.
Coming on the Team tier later this year. Email us if you need it now and we'll set you up manually.
Yes. The page works anywhere. Phone numbers are stored as text — store yours however you like, US or international format. The "tap to call" link uses standard tel: URIs that work on any phone.
We built it for emergencies, but the routing pattern works for any "I need to get this to the right person" situation: client onboarding inquiries, sales leads, support escalations, after-hours operations. Use it however it fits your work.
Because passive auto-responders are amateur hour. We're the pro version: your business actually runs while you're out. The name is also dictation-friendly on voicemail — every syllable is a real word, no homophones, no spelling traps.
OutOfOfficePro is not currently HIPAA-compliant and shouldn't be used to route Protected Health Information. If you're a healthcare provider with PHI workflows, please wait — we're working on a HIPAA-ready Healthcare tier.
On the Pro tier, yes. Map vacation.yourcompany.com (or any domain you own) to your page. Your callers see your brand, not ours.
Email hi@outofofficepro.com. Glen reads everything.
Or just set up your page →